Encompass Knock Knock $1,695.00
Imagine this scenario
You’re in a rush to update an important loan file, but you find yourself locked out because another user has it open. You’ve tried calling, emailing, and even searching for them in the office, but they’re nowhere to be found.
Frustrated, you’re left with two options: wait indefinitely or have an admin forcefully remove them, causing them to lose their unsaved work. Neither choice is ideal, and valuable time keeps slipping away.
Is there a better way? Let’s find out.
Problem
The Knock Knock Plugin addresses a common challenge faced by Encompass® users. It's a solution for a deadlock that occurs when multiple users need to access the same loan file at the same time. Most mortgage companies impose restrictions on simultaneous access to a loan file by multiple users. This means User A can only edit the loan document once User B has exited the file. Traditional methods of communication, such as emails and phone calls, often go unanswered or cause delays, hindering productivity and collaboration.
Solution
Encompass® Knock Knock Plugin to the rescue. This powerful tool allows you to bid farewell to waiting, ignored emails, and unanswered calls. This plugin lets users request access to a locked loan file directly, streamlining the process and minimizing disruptions. Selecting the locked loan and clicking the "Knock Knock" button sends a polite and instant notification to the user currently occupying the file, regardless of location. They are prompted to exit the loan file, allowing you to enter and make the necessary updates. Once they've stepped aside, you receive a notification informing that the loan file is now available. It's that easy!
Benefits Of Encompass Knock Knock
Here’s how this invaluable tool saves you time and enhances productivity:
Time-Saver:
No more wasting precious minutes or hours chasing down a user or waiting for access. The Knock Knock Encompass® Plugin significantly reduces the time spent on manual coordination.
Improved Communication:
The plugin provides a direct and unobtrusive means of requesting access, ensuring your messages are delivered and acknowledged. Bye-bye to ignored emails and missed calls!
Enhanced User Experience:
It simplifies the workflow and eliminates frustrations caused by locked loan files. Users can enjoy a smoother and more pleasant experience while working.
Hassle-free Implementation:
The plugin provides a direct and unobtrusive means of requesting access, ensuring your messages are delivered and acknowledged. Bye-bye to ignored emails and missed calls!
